I've received a couple of good comments on my recent post, EPSS and ePerformance. One comes from Jay Cross who challenges the use of the "e" in front of various terms...
Tony, you might drop all the e's to simplify the terminology, ending up with performance support, performance, development, and learning. The "e" obscures the importance of these things.I use the "e" when I want to indicate "delivered with technology" ... If I tell you something is a learning system (or learning) vs. something is eLearning, it conjures very distinct ideas of what I'm talking about. Of course, Jay, I should need to tell you that. :)
Valerie comments -
Why the interest in separating out support for learning from support for doing?I agree with Valerie that the best learning systems are those where the performance is close to or part of the learning. But my challenge is this:
Seems to me that the most critical learning is that which is in support of performance. And the most effective teaching platforms are those which keep the learning close to the task which is to be performed.
What do you envision when I talk about "Learning" or "Learning System" or "eLearning" as compared to "Support" or "Support System" or "eSupport"?
For most people learning implies training ahead of and away from performance. If I call it eLearning, you have some very particular kinds of solutions in mind. And they likely are not Support or Performance Support solutions.
"Support" suggests slightly after a problem has surfaced during performance. eSupport implies some very particular kinds of solutions.
"Performance Support" suggests along with performance. EPSS or ePerformance implies particular kinds of solutions.
Likely all three imply learning, but if you want someone to have the right vision of what you are talking about, using terms that conjure the right vision is important.
Or do you disagree? Do you honestly believe that while the definition of these terms may say something, most people have very particular ideas in mind of what you mean when you say them?