tag:blogger.com,1999:blog-22055982.post6381036992945304157..comments2024-03-28T08:36:29.053-07:00Comments on eLearning Technology: Top-Down StrategyTony Karrerhttp://www.blogger.com/profile/15408035995182843336noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-22055982.post-4320075468581642862009-01-08T04:26:00.000-08:002009-01-08T04:26:00.000-08:00Tony, interesting concept and not too dissimilar t...Tony, interesting concept and not too dissimilar to an approach I use at our hospital to align learning technology with learning moments of need. We use (and I've even organized my learning architecture team to mirror the process) a process based on SPACE, MEDIA and SYSTEMS. <BR/><BR/>I never considered it as "top-down" but a sense of sequential consideration is important when a technology/tool is being considered. Makes no matter if it's a small task solution or an enterprise-wide roll-out, the concept is still valid.<BR/><BR/>Our discovery model matches our implementation planning process by using a sequential approach. Here's the short version:<BR/><BR/>SPACE is where we profile the learner (role) in terms of physical location...Where are they in one or more of their five moments of learning need? Where are they in the context of their work (work concept)? And what is their level of urgency to perform the task(s)?<BR/><BR/>MEDIA follows next. Given the work context attributes of SPACE, treated as a key dependency... What is the most compelling blend of media required to effectively support the performer in their work context?<BR/><BR/>SYSTEMS then follow. Given the combined work context-centric attributes of SPACE and MEDIA requirements, we can determine the mix of technology and/or application of tools to support both access to/from systems and consumption of the learning asset through the optimal blend of end-user technology.<BR/><BR/>It's a little different spin on "top down", but the sequential nature of the process is spot on....and it does not start with the tool and its respective features...and the ensuing square peg round hole process of trying to make it fit. The focus is on the knowledge worker and their work context (or to use your phrase - work concept.<BR/><BR/>Point is...emphasis is on the worker and what outcomes they are tasked to effectively produce. It sure changes the conversation with the client/requestor because it's not about technology...it's about their capability to perform. We never show them the tool up front. It's what I call hiding the pill in the cheese. We fit the work context to the tool, and if the users don't know what the tool is, the better off we are in driving adoption.<BR/><BR/>Love your new series. Thanks for once again taking the lead on what is critical to much of our collective success in integrating Learning 2.0!<BR/><BR/>Gary Wise<BR/>Sr. Director Learning Architecture<BR/>Cincinnati Children's Hospital Medical Center<BR/>gary.wise@cchmc.orgAnonymousnoreply@blogger.com